workplace a Service

Rutin modern and secure digital workplaces that give users the right tools to work efficiently—anytime, anywhere. With standardized solutions, smart management, and personalized support, we create a stable and flexible work environment tailored to your organization’s needs.

workplace

workplace hassle-free workplace a focus on the user

Support and Service Desk / Client Management / Application Management / Microsoft 365 / Printer Management / Telephony / Financing

Support and Service Desk

Effective support is essential for an excellent overall experience. We have skilled customer service teams that continuously handle incidents, change requests, and changes in accordance with ITIL and our ISO certifications. Advanced support tools ensure transparency and clarity.

We offer

24/7 Support
Support via phone, email, chat, self-service portal, and remote access
Standardized processes in accordance with ITIL and ISO 27001
Customer teams that understand the customer's business

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Client Management

Secure and reliable client management is the foundation of an excellent user experience. Using a comprehensive framework, we manage clients from procurement through to decommissioning, adhering to ITIL and ISO processes. We utilize modern client management tools, support systems, Intune, and Autopilot to create transparency that is reflected in the customer portal.

We offer

Hardware Purchases
Configuration Framework
Setup, delivery, and management
Updates and security monitoring
Intune and Autopilot

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Application Management

Robust application management—including installation, updates, and decommissioning—with predefined processes creates predictability and stability for users. Combined with security updates and enhancements from the application vendor, each application can be utilized more effectively. Established version management in accordance with ITIL forms the foundation of the delivery.

We offer

Application packaging and distribution
Testing and rollout
Ongoing management
Security analyses
SPOC - Single Point of Contact

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Microsoft 365

Microsoft 365 is often a central part of a company’s IT platform, and Rutin that the solution is used correctly—and to its full potential.

We are responsible for ensuring proper license management tailored to your business needs, combined with ongoing support, training, and consulting.

By helping users and organizations work efficiently in Microsoft 365, we maximize value, boost productivity, and enhance the user experience.

We offer

Packaging and installation
Security Management with Updates
Support and User Management
Education
License Management
Proficiency in, for example, Teams, SharePoint, and OneDrive

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Printer Management

In many cases, reliable print management is a critical part of a user’s workflow. Working with well-known brands, we provide a comprehensive, centrally managed print solution—from procurement to eco-friendly recycling.

We offer

Purchase and installation
Administration and Security Management
Supply of consumables
Take-back and environmentally sound recycling

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Telephony

Rutin is a professional and user-friendly business phone system with a cloud-based contact center. It includes all the features you would expect from a modern communications platform.

Connectivity of physical devices with local coverage and integration with Teams and CRM systems creates a complete delivery including subscriptions from any operator.

Professional analytics and monitoring with customized reports to evaluate operational improvements and ensure proper staffing.

We offer

Scalability and advanced configuration
Advanced telephony features
Call flows and priorities
Statistics and follow-up

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Funding

We help you finance hardware in a predictable and controlled manner. Through flexible financing solutions, costs, administration, and management are consolidated under a single provider. The result is consistent monthly costs, improved cash flow, and full control over investments in IT equipment.

We offer