Telephony as a Service

With Rutin’s telephony solutions, you get a reliable and flexible communication platform that works just as well in the office as it does remotely. We manage the entire process—from design and implementation to operation and support—to deliver a solution that is easy to use and simple to customize.

TELEPHONY

Effective communication within the company

Switchboard / Call center / Subscription / Answering service / Indoor mobile coverage

Gearbox

Rutin is a professional and user-friendly business phone system with a cloud-based contact center. It includes all the features you would expect from a modern communications platform.

Connectivity of physical devices with local coverage and integration with Teams and CRM systems creates a complete delivery including subscriptions from any operator.

Professional analytics and monitoring with customized reports to evaluate operational improvements and ensure proper staffing.

We offer

Scalability and advanced configuration
Advanced telephony features
Call flows and priorities
Statistics and follow-up

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Call center

Our call center application is a modern and flexible solution for organizations with high standards for availability, security, and user-friendliness. The solution is designed to handle both telephone and digital channels within a single platform.

By consolidating customer interactions into a single interface, you can gain a better overview, create more efficient workflows, and deliver a more consistent customer experience, regardless of channel or workload.

The solution is designed to work equally well in small support teams as in larger call center environments. Roles, queues, permissions, and workflows can be customized to meet your needs, making the solution suitable for everything from customer service and support to internal service functions.

We offer

Stable and monitored operation
High availability and scalability
Secure data handling and communication
Continuous updates and improvements

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Subscription

We help customers evaluate and select the right solution for their organization’s users to ensure cost-effective management—from choosing a service provider to installation, deployment, and management.

We offer